"By providing distributors the tools to look up Order Status and Order Shipment Notifications exactly when they need to know it, TWG International continues its outstanding customer service and helps distributors provide outstanding service to their customers."
Supplier TWG International is now offering distributors real-time, around-the-clock visibility to Order Status and Order Shipment Notifications to save time and make more efficient partnerships.
Essent® implemented the integration services for TWG International via the Essent OrderTrax® Network using PromoStandards. Distributors integrated with TWG International now can look up complete, accurate, real-time Order Status and Order Shipment Notifications at any time.
The advantage of integration is that the information needed to move transactions forward can be shared automatically and in real-time, rather than slowly and manually through countless calls and emails.
"By providing distributors the tools to look up Order Status and Order Shipment Notifications exactly when they need to know it, TWG International continues its outstanding customer service and helps distributors provide outstanding service to their customers. Integrating this information, and more to come, makes both TWG and our distributor partners more efficient,” TWG International CEO Patty Luts said.
TWG International is actively seeking to share the time-saving services with more distributors, who can contact Essent to get started.
In addition to Order Status and Order Shipment Notifications, TWG International plans to integrate Purchase Orders and Invoices that distributors can look up at any time.
About TWG International
TWG International is a boutique, experienced sourcing supplier in the promotional products industry. We specialize in the design, development and manufacturing of unique custom products for top recognizable brands. We also have expert in-house compliance & testing departments to ensure production of your end product in one of our socially compliant, audited factories. Graphic as well as 3D industrial design, perfected internally, takes your idea from concept to a completed tangible experience. Our experienced internal logistics department will deliver your project on time. Offering sea, air, warehouse and drop-shipping solutions.
Essent is an innovative provider of fully-integrated business management software solutions and services for process-intensive industries. Essent solutions combine flexible workflow management with innovative technologies that automate repetitive tasks and simplify business processes. Since 1981, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace. Essent provides best-in-class solutions for business management, ecommerce, and integration.
OrderTrax is a mature, proven integration network that securely and accurately processes over 12 Million transactions representing over $3 Billion in commerce annually. Supporting ANSI X12, cXML, ePSA, PromoStandards, and other public and proprietary standards, OrderTrax allows companies to integrate using the standards of their choosing. Instead of implementing and maintaining a costly new integration for each trading partner, companies can integrate once through OrderTrax to become connected to many trading partners.
PromoStandards is a group of distributors, suppliers, and service providers dedicated to improving supply chain efficiency in the promotional products industry. The group, including Essent, a Founding Member, defines and writes integration standards that allow distributors and suppliers to integrate for more efficient transactions and a more efficient supply chain.
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Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.