Compass Marketing allows marketers to perform common marketing tasks like list management while managing complex promotional campaigns. The optional module is fully integrated with the Compass Business Management System and SiteBuilder Pro (both available separately), allowing promotional campaigns to be defined, managed, and automatically processed within the system.
Major Features of Compass Customer Service (optional features also listed).
- List Export
- List Import
- Opt-In and Opt-Out Control
- Create, Edit, and Control Promotions
- Assignable Code
- Promotion Types
- Promotion Description
- Promotion Offer
- Promotion Availability with effective and expiration dates
- Promotion Requirements
- Promotion Postings
- Promotion Validation
- Flexible and sophisticated Promotion Terms that dictate the terms and conditions of the promotion.
- Automatic Promotion Terms enforcement when promotion is claimed in:
- Quotes and Sales Orders in Compass Customer Service
- Web Shopping Carts in Essent Web Storefronts
Source Code Management
- Create Source Codes to track the origin of a prospect, customer, or sales order
- Assign Source Codes to Track Return on Marketing
- Assign in sales Opportunities, Quotes, and Sales Orders in Compass Customer Service
- Create Data-Driven Marketing Letters with Merge Codes
- Generate Marketing Letters on demand
- Generate and deliver pre-sales documents with other sales documents in Compass Customer Service
- Generate and deliver post-sales documents at product fulfillment in Compass Fulfillment
- Part of the Compass Operations Management System. Save time and reduce errors by eliminating redundant data entry. Many promotional discounts and credits, traditionally entered by clerks and bookkeepers, automatically flow from other Compass modules.
- Feature-rich tools make processing easier. Staff can perform more sophisticated activities with less formal training.
- Proven state-of-the-art technologies like Client/Server and Web means that more reliable information is available faster and more often to more users.
- Integrated with SiteBuilder Pro, allowing valid promotions to be entered by web customers.
- Compass Marketing 7.0
- Compass Operations Management System Suite 7.0
Getting started with Essent is easy. Contact us today to begin the process. An Essent Operations Management Consultant will work with you, at no cost, to begin the process of developing a solution tailored to your organization’s exact needs and budget.