Integrated Sales Orders: Sales Orders draw Fulfillment data to provide the real-time completion status of products, services, and charges, shipping status, and more.
Integrated Accounting: The system automatically performs job costing, including labor costs, to know the true cost of work orders and the profitability sales orders.
Integrated Catalogs and Inventory: Pick, pack, and ship operations run efficiently as Catalog and Inventory like weights, units of measure, shipping data, and more are shared automatically with Fulfillment.
Integrated CRM: Customer Relationship Management automatically informs Fulfillment with shipping addresses, fixed or actual shipping rates, line-item ship to, sales tax information, and more.
Work Order Management: Track the status of your internal services as they’re performed including decoration, kitting or bundling, graphic design, and imprinting services.
Variable or Fixed Rates: You have the ability to charge by the product, by the job, or by the hour with a detailed fulfillment interface that accounts for quantities and times.
Shipping Station Integration: Integrate with shipping stations to communicate address, carrier, weights and dimensions for accurate shipping costs communicated back to sales orders.
Shipment Data: Easily access information about carriers, account numbers, tracking numbers, shipping charges, dates, times, costs, and shipment values.
Service Assignment: Manage your workforce and your workloads with the ability to assign specific jobs to specific employees.
Internal and External Scheduling: Scheduling tools let you know when your internal work needs to be completed and when the customer needs the order in their hands.
Pick Lists: See the precise inventory location of items that need to be fulfilled, including zone, row, shelf and bin. Employees can use the physical list, or fulfill on their device.
Packing Slips: Help ensure order accuracy with printed packing lists ready to include in each shipment.
Catalog Creation: Products can be included in one or more catalogs, and catalogs can be assigned to one or more websites.
Precise Product Reference: Reference products by SKU, ISBN, UPC, UNSPCSC, Harmonized Code and and more for accurate record keeping and better communication with your customers.
Searchable Properties Want to reference products in more ways? User Defined Properties allow an almost limitless amount of additional information that can be searched and filtered to classify products.
Receive Customer Returns: Manage returns with integrated Return Merchandize Authorization, including returns back to the warehouse.
Units of Measure: Define how products are counted with units of measure, whether by weight, by the dozen, each by each, dimensions, or combinations as you define.
Product Availability: Perfect for limited time and promotional offers, use effective dates to represent when products become available and expiration dates to represent when they will be discontinued.
Pre-Orders: Conduct sales while the inventory is still on its way with integrated pre-order management. Use effective dates and expiration dates to define how long pre-ordering lasts.
Ecommerce Availability: Select which products to show on ecommerce storefronts, or limit a product to back-office availability only.
Consignment and Resale: Manage customer-owned inventory with Customer Resale Credit automatically calculated and tracked.
Royalties: Automatically track and calculate royalties for customers, vendors, or any third party.
Samples Management: Optionally designate sample products with their own unique pricing and shipping rules.
Sales Tax Management: Sales and purchase tax rates are enforced by products and categories to account for different tax rates for different types of items.
Shipping Estimates: Products weights and dimensions are integrated with shipping carrier systems to provide accurate shipping estimates that can be published on ecommerce storefronts.
Bills of Materials: Create kits, bundles, and decoration combinations by grouping products, services, and charges into a Bill of Materials.
Survey Configuration: Reduce the complexity of custom product configuration into a series of simple survey questions that your sales reps, or even end users, can answer to automatically configure products.
Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.