Web Solutions

SiteBuilder Pro Supported Browsers

SiteBuilder Pro supports multiple versions of the most popular browsers. Support varies between SiteBuilder Pro ECommerce Sites used to generate pages at run-time and SiteBuilder Pro Designer, which has more stringent browser feature and HTML compliance requirements.

These are currently supported browsers:

 

Browser

SiteBuilder
Designer

SiteBuilder
ECommerce Sites

EssentOne

  Chrome

70+

70+

70+

  Edge

63+

63+

63+

  Firefox

72.01+

72.01+

72.01+

 Internet Explorer*

-

11

-

  Safari

-

11+

11+

*Microsoft to Retire Internet Explorer on June 15, 2022; Essent Support Ending

 

Supported Operating Systems

  • Windows versions with Mainstream Support are supported. Windows versions with Extended Support are supported under Premium Support.
  • macOS current version is supported. The past two versions of macOS are supported under Premium Support.
  • iOS current version is supported. The past two versions of iOS are supported under Premium Support.
  • iPadOS current version is supported. The past two versions of iPadOS are supported under Premium Support.
  • Android current version is supported. Android installations that are less than 2 years old with the Google Play Store and all available patches installed are supported under Premium Support.
  • Linux is not officially supported at this time. Issues related to the Linux operating system will be evaluated on a case-by-case basis.

Browser Support Considerations

  • SiteBuilder Pro requires first-party cookies and JavaScript to be enabled.
  • User-configurable security settings can adversely affect SiteBuilder Pro and may need to be adjusted.
  • Third-party web browser extensions (add-ins, add-ons, plug-ins, etc.) can impact page display and are not supported by Essent.
  • Popular third-party software modules are not known to, but may, adversely affect web pages generated by SiteBuilder Pro and may incur additional support charges if supported at all.
  • Supported browsers change over time due multiple factors like the introduction of new browsers, new versions, retirement of outdated versions, rendering behavior, and security issues.
  • Essent strives to support the last three major release of a browser with 10% market share.
  • Browsers with less than 10% market share, but that are growing or are relevant to the market as deemed by Essent, are supported on a case-by-case basis.
  • Browsers with less than 5% and declining market share are candidates to be dropped at any time.
  • Essent typically notifies the user community in advance of a change in browser support. Even so, deprecation or retirement of software may occur with little or no advanced notice due to insignificant market share and to a number of technical reasons.