This policy covers how we treat personal information that we collect and receive, including information related to your past use of our products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that we do not own or control, third-parties that process our transmitted data, or to people that we do not employ or manage.
We collect personal information when you register with us, communicate with us using any medium (chat, email, telephone call, audio/video conference, website, etc.), when you use our products or services, when you visit our pages or the pages of certain partners, and when you enter promotions or sweepstakes. We may combine information about you that we have with information we obtain from business partners or other companies.
When you register we may ask for information such as your name, email address, birth date, postal code, occupation, industry, and personal interests. For some financial products and services we may also ask for your address, national identification code like a Social Security Number or Tax ID, and information about your assets. Once you register with us and sign in to our services, you are not anonymous to us.
We collect information about your transactions with us and with some of our business partners, including information about your use of financial products and services that we offer.
Communications with us are subject to being recorded where we collect information from you, including personal information, in connection with and through such recordings. Depending on the medium, further notification may or may not be communicated by us. Some of this information may be shared with other meeting participants. For example, all messages and content you share in a meeting, including personal information about you or others, will be available to all other participants in that meeting (unless you elect to chat with a subset of meeting participants). If you share a meeting link with another user who is not already in the meeting, when that user tries to join the meeting he or she may be able to see the list of other users in the meeting, as well as other invitees joining the meeting.
Essent, our third-party service providers, and advertising partners (e.g. Bing, Google Ads, Google Analytics) automatically collect some information about you. We automatically receive and record information on our server logs from our services, including your browser, Internet Protocol (IP) Address, Internet Service Provider (ISP), cookie information, the page you request, referrer URL, exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data.
In general, we use information to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
We have instrumentation that measures, transmits, and logs software utilization and performance telemetry data for diagnostic purposes.
We may use your IP address for administration, diagnostic, and demographic purposes. We gather broad demographic information to recognize customer traffic patterns and site usage to aid us in effective communicating information to prospects and customers.
We may also collect and share information about the pages that you visit on our site in a way that is not personally identifiable.
We do not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
You may, from time to time, receive information from us about new features, new services, and special offers we think you'll find valuable. We won't share your e-mail address with other companies without your permission.
If you do not wish to receive announcements or special offers from us, please notify us with an opt-out request. You may opt-out when responding in our request Web forms by clicking the opt-out option and submitting your request. Please allow up to two weeks for your request to be processed.
We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use Personal Information. However, no commercial method of information transfer over the Internet or electronic storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
We may update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.
Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.