Attention Essent Compass and SiteBuilder users who use UPS shipping estimates – action is requested by Tuesday, Nov. 25, 2014, to help ensure you continue to receive real-time shipping estimates from UPS without slow response times or outages.
UPS issued an alert that said some users are using UPS Developer Kit APIs in the Customer Integration Environment (CIE), which is not intended to perform as the UPS production environment. UPS asked users to migrate to the UPS production environment by Nov. 25, 2014 to avoid slow response times or outages./p>
Replace shipping account URLs for UPS shipping estimation. If you use UPS shipping estimates in Essent Compass or your SiteBuilder Pro website, Essent is advising the following steps:
Perform the steps outlined above. If difficulties arise, contact your Essent representative by calling 800-559-9959 or by email.
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Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.