"We will continue to work with Essent on integration projects that bring our customer service to even greater levels."
Supplier Gold Bond Inc is now offering services that provide distributors real-time, around-the-clock visibility to Order Status and Advance Ship Notices.
Essent® implemented the integration for Gold Bond via the Essent OrderTrax® Network using PromoStandards. Distributors integrated with Gold Bond now can look up complete, accurate, real-time Gold Bond Order Status and Advance Ship Notices at any time.
Gold Bond is actively seeking to share the service with more distributors and is asking distributors who are interested in integrating to contact Essent to get started.
"Gold Bond is excited to offer these services for our distributor partners, who now can look up the information they want without spending valuable time on calls and emails. These integration projects and others yet to come continue to enhance Gold Bond’s award-winning level of customer service. We will continue to work with Essent on integration projects that bring our customer service to even greater levels," Gold Bond IT Manager Matt Price said.
Gold Bond next plans integration projects that will provide distributors real-time, around-the-clock visibility to Inventory, Product Data, and Media. Those implementations are also planned via OrderTrax using Promo Standards.
About Gold Bond
Gold Bond is a leading supplier in the $20.5 Billion promotional products industry. The company offers a
wide array of imprinted promotional products through a diverse group of industry distributors. Gold
Bond is large enough to handle demanding orders, and small enough to be flexible in accommodating
customer requests. The company’s largest asset is its ability to change to meet the customer’s needs.
Gold Bond tagline, "More Than You Expect”, accurately represents the company’s culture. Each
employee strives to beat deadlines and exceed customer expectations in every step of the process.
Essent is an innovative provider of fully-integrated business management software solutions
and services for process-intensive industries. Essent solutions combine flexible workflow
management with innovative technologies that automate repetitive tasks and simplify business
processes. Since 1981, Essent has offered the systems, service, software, and support critical to
success in today's highly-competitive marketplace. Essent provides best-in-class solutions for
business management, ecommerce, and integration.
OrderTrax is a mature, proven integration network that securely and accurately processes over
12 Million transactions representing over $3 Billion in commerce annually. Supporting ANSI
X12, cXML, ePSA, PromoStandards, and other public and proprietary standards, OrderTrax
allows companies to integrate using the standards of their choosing. Instead of implementing
and maintaining a costly new integration for each trading partner, companies can integrate
once through OrderTrax to become connected to many trading partners.