"We will continue to work with Essent on integration projects that bring our customer service to even greater levels."
Supplier Gold Bond Inc is now offering services that provide distributors real-time, around-the-clock visibility to Order Status and Advance Ship Notices.
Essent® implemented the integration for Gold Bond via the Essent OrderTrax® Network using PromoStandards. Distributors integrated with Gold Bond now can look up complete, accurate, real-time Gold Bond Order Status and Advance Ship Notices at any time.
Gold Bond is actively seeking to share the service with more distributors and is asking distributors who are interested in integrating to contact Essent to get started.
"Gold Bond is excited to offer these services for our distributor partners, who now can look up the information they want without spending valuable time on calls and emails. These integration projects and others yet to come continue to enhance Gold Bond’s award-winning level of customer service. We will continue to work with Essent on integration projects that bring our customer service to even greater levels," Gold Bond IT Manager Matt Price said.
Gold Bond next plans integration projects that will provide distributors real-time, around-the-clock visibility to Inventory, Product Data, and Media. Those implementations are also planned via OrderTrax using Promo Standards.
About Gold Bond
Gold Bond is a leading supplier in the $20.5 Billion promotional products industry. The company offers a
wide array of imprinted promotional products through a diverse group of industry distributors. Gold
Bond is large enough to handle demanding orders, and small enough to be flexible in accommodating
customer requests. The company’s largest asset is its ability to change to meet the customer’s needs.
Gold Bond tagline, "More Than You Expect”, accurately represents the company’s culture. Each
employee strives to beat deadlines and exceed customer expectations in every step of the process.
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Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.