"We strive to offer exceptional customer service throughout every step of the buying process and integration via OrderTrax accomplishes that goal"
-- Outdoor Cap Product Data Specialist Mark Stein
Supplier Outdoor Cap is now offering distributors real-time, around-the-clock visibility to Inventory Availability to save time and make more efficient partnerships.
Essent® implemented the integration for Outdoor Cap via the Essent OrderTrax® Network using the PromoStandards protocol. Distributors integrated with Outdoor Cap now can look up complete, accurate, real-time Inventory Availability at any time.
Outdoor Cap previously made Order Status and Order Shipment Notification available to distributor partners by integrating via the Essent OrderTrax Network using the PromoStandards protocol.
The advantage of integration is that the information needed to move transactions forward can be shared automatically and in real-time, rather than slowly and manually through countless calls and emails.
"With our continued expansion of integration offerings, Outdoor Cap automatically provides answers to more and more of the questions that distributor partners have when they want to buy and after they buy. As a result, our distributor partners get their answers sooner while Outdoor Cap gains more time to serve our 14,000 customers and focus on our headwear offerings. We strive to offer exceptional customer service throughout every step of the buying process and integration via OrderTrax accomplishes that goal,” Outdoor Cap Product Data Specialist Mark Stein said.
Outdoor Cap is actively seeking to share the time-saving services with more distributors, who can contact Essent to get started.
OrderTrax features more than 5,000 trading partner connections who have exchanged business information via integration more than one billion times in the last 10 years. OrderTrax has tallied more than 20 million information exchanges using the PromoStandards protocol.
Other information types, or endpoints, that can be integrated via OrderTrax using the PromoStandards protocol are in addition to Inventory Availability, Order Status, and Order Shipment Notification are Product Data, Media Content, Invoices, Purchase Orders, and Product Pricing & Configuration.
About Outdoor Cap
At Outdoor Cap, we have serviced the needs of the headwear industry for 43 years. Established in 1977, we have grown to over 400 employees. We service 14,000 customers across multiple channels in the Team, Promotional Products, Hunting/Fishing, and Retail markets. We have established ourselves as one of the largest and most respected headwear suppliers in the United States by combining work ethic and integrity with innovative resources and processes. We strive to offer exceptional customer service throughout every step of the buying process.
PromoStandards is a group of distributors, suppliers, and service providers dedicated to improving supply chain efficiency in the promotional products industry. The group, including Essent, a Founding Member, defines and writes integration standards that allow distributors and suppliers to integrate for more efficient transactions and a more efficient supply chain.
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Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.