The Essent Business Management System allows companies to define the activities and processes that make it successful then build them into the system.
There are multiple ways to configure workflow throughout the transaction lifecycle – all definable by the individual company, such as:
Example: Workflow might be configured to follow up with prospects a week after they receive a sample or to follow up with the vendor two days after the order is submitted.
Workflow isn’t just a matter of what needs to get done. It’s a matter of when it needs to get done.
The Essent Business Management System allows companies to configure workflow by timeline.
When the workflow is created, it can schedule the processes and activities for a certain number of days out. Examples include following up with a prospect one week after a sample is sent; following up with the vendor two days after the order is submitted; or sending a customer a personalized card one week after the order is delivered. If an order is a rush order, additionally, then the workflow associated with it can be set on an expedited timeline.
The company defines when workflow is done to fit the way the company does business.
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A business management system with configurable workflow is a system set up for what makes you a success.
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Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.