Even for the most complex business cases, workflow comes down to a simple equation: Scenario A happens, then activities B, C and D are performed.
It might be standard to follow up with a prospect one week after delivering a quote. Or protocol calls for providing a proof 24 hours after new artwork is submitted. Or it’s policy the pick-pack-and-ship process the same day as order approval.
Rather than count on cumbersome sales manuals, far-flung notepads, or just the knowledge inside someone’s head, the workflow is already built into the system.
Every company does it differently. But each transaction represents dozens of activities and processes that take it from start to finish. What those processes are and how well and consistently they are performed represent the success of the business.
The advantage of business management software with configurable workflow is that it allows a company to define its own processes and activities and then have the software system automate them. When a step in the transaction lifecycle triggers a workflow, the appropriate staff members are automatically alerted to carry out the associated tasks.
Rather than count on cumbersome sales manuals, far-flung notepads, or just the knowledge inside someone’s head to define the next step in a transaction, the workflow is already built into the system the way the company defined it and the system tells staff what needs to be done and when.
Workflow separates successful companies from unsuccessful companies. And business management software with configurable workflow helps ensure workflow is carried out the way the company intended.
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A business management system with configurable workflow is a system set up for what makes you a success.
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Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.