Charles River Apparel Director of Information Technology Jeison Ortega recognized the advantages of trading partner integration.
Customers have immediate access to the information they most often want to know, and sellers become more efficient by providing the information electronically and automatically.
Integration is even more integral for a top supplier like Charles River, which handles $47 million worth of sales orders per year. Mr. Ortega knows that sparing manual work like phone calls and emails about Inventory, Order Status, Product Data and more – across hundreds of thousands of sales orders annually – represents untold savings in time and labor that can instead be used on activities that better benefit Charles River and the industry at large.
But Mr. Ortega also recognized when the integration project wasn’t going according to plan. When it was time to get the project on track with another provider, he said, "Essent immediately came to mind."
Read the full Case Study
Find news, webinars, technology, trends, and more in the Essent Connect email newsletter.
Essent is the leading provider of fully-integrated business management software solutions and services for process-intensive industries and the largest trading network for the promotional products industry. The Essent family of fully-integrated products and services combines best practices, business processes, software automation, and network communications to deliver unparalleled, unified business management solutions. Since 1980, Essent has offered the systems, service, software, and support critical to success in today's highly-competitive marketplace.